Counter Service

Counter Service

Job Summary of Counter Service:

This role involves sourcing parts for fleet customers, assisting team members, and ensuring outstanding customer service in a fast-paced environment.

Job Duties and Responsibilities of Counter Service:

• Provide and source parts for specialized equipment for fleet customers.
• Assist team members and answer customer inquiries regarding parts.
• Deliver outstanding customer service and collaborate with management and technicians.
• Ensure accurate parts research and availability information.
• Maintain a customer-focused and high-energy approach.

Qualifications and Experience of Counter Service:

• Valid driver’s license.
• Previous experience in a parts store or automotive industry, or willingness to learn.
• High school diploma or GED; technical or trade school courses preferred.
• Excellent verbal and written communication skills.
• Strong listening skills and customer empathy.
• Ability to work in a shop environment, including airport facilities.

Preferred Qualifications:

• Background in automotive, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in airport ground support equipment.
• Knowledge of cataloging, sourcing, or inventory management systems.
• ASE certifications.

Benefits of Counter Service:

• Competitive pay: $21.75 - $23.00 per hour.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid holidays and vacation.
• Employee discounts and tuition reimbursement.
• Training and career development opportunities.

Salary:

• $21.75 - $23.00 per hour

About Company:

NAPA is a leading provider of automotive parts and services, offering employees opportunities for growth, training, and advancement. We are committed to a diverse and inclusive workplace, ensuring equal employment opportunities based on skills and experience.