Client Relationship Manager
Job Summary:
DISH is looking for individuals to join their esteemed Inside Sales & Retention team as Retention Account Executives. This role will enable you to influence customer decision-making processes, particularly regarding the value of DISH's products and services. The job allows for tremendous growth potential, with uncapped commission earning potential, a no cold-call environment, and the provision of high-quality resources and training. In addition, you are guaranteed a base pay of $17.75/hour, with an estimated yearly income of $64,000, and many top-performers earning six figures.
Job Duties and Responsibilities:
- Help customers make informed choices by providing clear and concise explanations of the DISH and Boost offerings during inbound calls.
- Assess the unique demands of every patron and suggest tailored options that provide the optimal outcome.
- With unwavering determination, I exhibit resilience by surmounting obstacles while keeping my sales goals in sight.
- Effective salesmanship involves adeptly managing time, embracing novel approaches, and striving to advance your position within the company.
- Providing superior service and ensuring customer happiness requires creating and sustaining authentic and meaningful relationships with clients.
- Accurately record customer information to allow for efficient retrieval and follow-up.
- Provide exceptional customer service by being all ears to customer grievances and taking immediate actions to fix them.
Qualifications and Experience:
- Proficiency in interpersonal communication, written expression, and verbal articulation.
- Candidates are required to have a high school diploma, but those with a college degree are given priority.
- Fulfilling essential pre-employment requirements, like a drug test, is indispensable for all candidates.
- One of the main conditions for employment is the capacity to work at one of DISH's Direct Sales centers on a full-time basis.
- Willingness to work according to the assigned schedules without limitations, including holidays and weekends.
- One of the key prerequisites is to own a smartphone or any device that is able to access an active network.
Benefits of the Position:
- Clients seeking high-performing individuals will offer a package of $17.75/hour with potential for unlimited commission.
- A potential for a noteworthy increment in earnings depending on one's performance.
- You can advance in your profession by investing in your growth and development through paid training.
- The company's insurance options span across medical, dental, and vision, offering employees comprehensive benefits.
- As a way to incentivize long-term employment and promote financial stability, this workplace offers an impressive benefits package that encompasses paid time off, 401(k) contributions from the employer, access to employee stock options, and assistance with all tuition-related expenses.
- Your household can enjoy free DISH TV programming, and you can also access reduced plans for Sling TV, Boost Mobile, and Boost Infinite.
- The Rewards and Recognition program is a comprehensive initiative designed to recognize the contributions of the employees by providing them with different rewards, including food days, high-end prizes, and extravagant trips.
About DISH:
Over the years, DISH has established itself as a market leader in the coectivity industry. From providing top-notch satellite television services to creating iovative solutions such as America's First Smart Network™, DISH has consistently stepped up to the challenges of an ever-evolving industry. Some of the brands associated with DISH include EchoStar, DISH TV, Sling TV, and GenMobile.