Client Retention Officer

Client Retention Officer

Job Summary:

Join DISH, an EchoStar Company, and be a part of transforming coectivity for more than 40 years. Our comprehensive range of services includes satellite TV, mobile products, smart home installations, and live-streaming. By joining the Inside Sales & Retention team, you can influence customer decisions by showcasing the value of our services.

Job Duties and Responsibilities:

• Benefit from Boost's reliable network coverage and unlimited data plans.
• Appraise the necessities of customers and devise bespoke answers to cater to their specifications.
• Uphold perseverance and concentrate on achieving sales targets.
• The key to success lies in time management and seizing opportunities.
• Building trust with clients is a critical component of fostering a lasting customer coection.
• Documenting customer information accurately is vital for providing quality customer service.
• Ensure customer satisfaction by offering top-tier customer service that goes above and beyond.

Qualifications and Experience:

• Excellent abilities in communicating verbally, in writing, and interpersonally.
• Prospective candidates must possess a high school diploma, and college alumni are highly recommended to submit their applications.
• As part of the pre-employment procedure, it is vital to successfully complete a drug test and meet other requirements before being offered the position.
• We are hiring for a full-time, on-site role at our Direct Sales location.
• Willingness to work on the available schedules provided.
• Utilizing a functional network using a device or gadget that is coected.

Benefits of the Position:

• Open-ended commission structure without cold outreach.
• Complete compensation: A comprehensive payment plan that involves $17.75/hour base pay and uncapped commission, making it possible for outstanding performers to generate a six-figure salary each year.
• You have opportunities to advance in your career by obtaining promotions and raises to improve your financial status.
• We are committed to helping our employees achieve their full potential, and this is why we provide them with paid training and development opportunities.
• Medical coverage, dental benefits, and vision insurance are part of the employee's benefits package.
• The company's benefits package includes vacation time with pay, a 401(k) program with employer contributions, an employee stock ownership plan, and tuition reimbursement.
• Access complimentary DISH TV content and get discounted rates on plans for Sling TV, Boost Mobile, and Boost Infinite.
• The Rewards and Recognition initiative is designed to provide a range of incentives to motivate and encourage employees.

Salary:

Your starting salary for this position will begin at an hourly rate of $17.75

About Company:

Over the past four decades, DISH, a subsidiary of EchoStar, has been a leader in the field of coectivity solutions. Our vast array of services, from satellite TV to smart home installations, is designed to meet the needs of our customers. We believe in elevating customer experience and fostering career development. Come take the leap with DISH and become a part of our journey towards coectivity excellence.